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FOREVERNAILSSPA.COM Privacy Policy 

Your privacy and safety of your data is important to us. This Privacy Policy document describes types of information that is or may be collected, used or shared by FOREVERNAILSSPA.COM and its mobile apps  when you visit, use or make a purchases or Scheduling Appointment/Join Waitlist online thru website/ our mobile apps : "Forever Nails Spa" and "Online ForeverNS".
This privacy policy sets out how Online ForeverNS App uses and protects any information that you give this appointment booking App when you use this app and its website. Online ForeverNS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this  app and its website, then you can be assured that it will only be used in accordance with this privacy statement. Online ForeverNS  may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from October 5th, 2011.

If you have any additional questions or require more information about our Privacy Policy or about how we handle user data and personal information, or wish to withdraw your consent for the continued collection, use or disclosure of your Personal Information, please feel free to contact us.

Definitions

FOREVERNAILSSPA.COM is operated by FOREVER NAILS SPA, El Paso, Texas. and also operated under these mobile apps: Forever Nails Spa, Online ForeverNS  (referred to as "I", "Me", "Our", "Us" or "We"). As a customer of this service you're a "User", "Visitor" or "You" according to this agreement. The Website or any services offered by us will be referred to as "Website" or "Service". External services or integrations like will be referred to as Applications "External Provider" or "External Service".

Data we collect

We're embedding a Google Map into  our business website, mobile apps: Forevernailsspa.com, Forever Nails Spa and Online ForeverNS Mobile Apps  or blog is a simple way to help visitors navigate an area or easily find directions to our business location. By accept  this feature /pop up on our apps/website of use of your location is required for most Maps features (Waze, Google Maps, Apple Maps)  to function optimally. This function will helps customers or website visitor get directions to our business and save them the steps of opening a new browser window, leaving our mobile apps/ website, and finding directions. 

Following standard procedures of using log files, these files automatically log visits when you visit the Website, it may include information about your web browser, it may log some of the cookies that are installed on your device, IP address, ISP, time zone and time stamp, referring/exit pages, number of clicks. The purpose of this information is for analyzing trends, administering this website, tracking users' movement on this website, and gathering demographic information, and it's not linked to any information that is personally identifiable. Additionally, as you browse the Website, we may collect information about subpages you view.

We may also collect personal information about you such as your name, organization/company name, address, email address or other personal data if you provide it to us during registration, purchasing, contacting us or in other ways. We only ask for personal information when we truly need it to provide a desired service to you (for example if you make an order through the Website). We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.

Effective Date: 07/24/2023 At Forever Nails Spa, we value the trust you place in us when providing your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our services. By accessing our website, using our mobile application, or visiting our spa, you consent to the practices described in this policy. Information We Collect: 1.1. Personal Information: When you book an appointment, join our customer database, or use our services, we may collect the following personal information: Full name Contact information (phone number, email address, physical address) Date of birth (optional) Preferred communication methods Any other information you voluntarily provide to us 1.2. Service Preferences: We may also collect information about your service preferences, such as the type of nail treatments or services you typically request. 1.3. Transaction Information: To process your bookings and payments, we may collect transaction details, including the services you booked, payment method, and any relevant billing information. 1.4. Technical Data: When you use our website or app, we may automatically collect certain technical information, including your IP address, browser type, device information, and usage patterns. This data helps us optimize our services and improve your experience. How We Use the Information: We use the collected information for the following purposes: 2.1. Service Provision: We use your personal information to schedule and manage appointments, ensuring our nail technicians can deliver the services you request and meet your preferences effectively. 2.2. Customer Support: Your information allows us to provide personalized customer support and address any inquiries, feedback, or concerns you may have. 2.3. Communication: We use your contact information to send you appointment reminders, service updates, and essential information related to your visits. 2.4. Service Improvements: Aggregated and anonymized data may be used for analytical purposes to improve our services, customer experience, and overall operation. 2.5. Marketing and Promotions: With your consent, we may use your contact information to send you promotional materials, special offers, and updates about our services. You can opt-out of these communications at any time. 2.6. Compliance and Legal Obligations: We may need to use and retain your information to comply with legal obligations, respond to lawful requests from authorities, or exercise our legal rights in case of disputes or claims. Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our data security measures include encryption, access controls, regular security audits, and employee training on data protection. Third-Party Services: We are integrate with third-party services to enhance our booking system and app development. If these services collect user data, we will disclose them and provide links to their respective privacy policies.  At Nail Spa, we integrate with certain third-party services to enhance our booking system and app software development. We believe in transparency, and as such, we disclose these third-party services and provide links to their respective privacy policies for your awareness and peace of mind. Booking System with Waitwhile (www.waitwhile.com): Waitwhile is our chosen booking system that helps us manage appointments and provide you with a seamless scheduling experience. When you book appointments through our app or website, certain personal information is shared with Waitwhile to facilitate the booking process. The data shared with Waitwhile may include your name, contact details, and appointment preferences. Waitwhile's Privacy Policy: To understand how Waitwhile handles your data and ensures its security, please review their privacy policy by visiting the following link: https://waitwhile.com/privacy/#:~:text=Our%20software%20may%20use%20your,whom%20waitlists%20relate%20with%20statistics App Software Development with Gaspsy (www.gappsy.com): Gappsy is the app software developer that collaborates with Nail Spa to design and maintain our mobile application. As part of this collaboration, Gappsy may have access to certain technical data and app usage analytics, but they do not have access to your personal information unless explicitly stated and required for app functionality. Gappsy's Privacy Policy: To learn more about how Gappsy handles data and protects user privacy, we encourage you to review their privacy policy at the following link: https://dashboard.gappsy.com/application/privacypolicy?id=5f4689ad0bbf7 Please note that Nail Spa is not responsible for the privacy practices or content of third-party services. We encourage you to review the respective privacy policies of Waitwhile and Gappsy to understand how they handle your data independently from Nail Spa. Rest assured that we carefully select and collaborate with trusted third-party service providers who prioritize data security and privacy as much as we do. Your trust and privacy are of paramount importance to us, and we continually work to ensure that your data is handled responsibly and in compliance with applicable laws and regulations. If you have any questions or concerns about the integration with these third-party services or the handling of your data, please do not hesitate to contact our customer support team. We are here to address any inquiries you may have.

User Choices and Rights: You have the right to access, modify, or delete your personal information. You can also withdraw consent for specific data processing activities or opt-out of marketing communications. To exercise your rights or if you have any questions, please contact our customer support team.

Sharing your Personal Information

We don't share, sell, trade or rent any personally identifying information publicly or with third-parties, except when required to by law, if you violate our Terms of Use or where it helps us facilitate our Service. For example online store module may require third-party services like PayPal or other Payment Processors, we may also use stats services like Google Analytics, Facebook Pixel and more. Each of these services have their own Privacy Policy, for example: In order to provide certain features we may rely on other third party services like payment and accounting providers or services, support or communication providers and other services, we reserve right to not track how you interact with any of the provided services.

We may collect and use Non-Personal Information to help us improve the Service, customize your experience and analyze use of the Service. This Privacy Policy does not limit our use or disclosure of collected Non-Personal Information. We reserve the right to collect, use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our sole discretion.

Cookies and Beacons

FOREVERNAILSSPA.COM uses "Cookies", which are small data files placed on your device only if your browser's settings allow it and may include information like unique ID, previously visited subpages on this Website and/or other information. Types of Cookies we may use: Session Cookies, Security Cookies or Preference Cookies. You can disable or erase cookies in your browser settings.

Turn off location history, and use Incognito mode when you don't want your activity—like the places you search for or navigate to—to be saved to your Google Account. The safest way to cover your track is to delete your location timeline or parts of it from the Google Maps app.


General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area.

If you are a European resident, we are Data Controller of your data and you have the right to know how your personal information is processed, what we collected about you and to ask that this data to be corrected, updated, or deleted. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States. Please contact us if you have any questions about your GDPR rights. For more information or complaints please contact your local data protection authority.

Data Retention

We retain collected information for as long as necessary to provide you with your requested service or unless and until you ask us to delete this information. Data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. Customer passwords which we may store are is stored as a hash and original password cannot be recovered.

Email Communication

We may communicate with you by email or telephone in response to your inquiries or send you service-related announcements based on Personal Information you provide to us. We may also use your Personal Information to send you updates and other promotional communications if we received your agreement. If you no longer wish to receive those email updates, you may opt-out at anytime of receiving them by following the instructions included in each communication. Usually it's an "unsubscribe" link.

Links To Other Websites

Our Website may contain links to and from third party websites or services that are not operated by us. If you follow a link to any of these websites and you will be redirected to third part website, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies or practices. Please review the Privacy Policy of every website you visit before you submit any Personal Information to any of these websites.

Advertisements

Our Website may display ads delivered to you by our advertising partners who may have their own Privacy Policy and may set cookies and web beacons. These cookies help ad server recognizing your device each time ad is delivered to you or other users of your device. This Privacy Policy covers the use of FOREVERNAILSSPA.COM only and does not cover any third party advertisers or partners.

Children'ss Privacy

This Website does not address any individuals under the age of 18. By using the Website, you represent that you are at least 18 years of age.   Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us, and we will promptly delete it.

Do Not Track

This Website does not alter its data collection and use practices when your browser sends Do Not Track signal You can always opt out not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features. You may be able to add, update, or delete information. When you update information, however, we may maintain a copy of the unrevised information in our records. You may also email us if you wish to deactivate your account. We may retain archived copies of information about you and your transactions for a period of time that is consistent with applicable law.

Business Transfers

We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. In the event FOREVERNAILSSPA.COM and its mobile apps, or substantially all of our assets, were acquired, or in the unlikely event that FOREVER NAILS SPA goes out of business or enters bankruptcy, your personal information would be one of the assets that is transferred or acquired by a third party which may continue to process your Personal Information. You acknowledge and consent that such transfers may occur, and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to use your personal information as set forth in this policy.

Changes

We reserve the right to update or modify this Privacy Policy at anytime without prior notice. We will post these changes on this page so please review this document each time before you provide us with any personal information. This Policy is effective as of 2022/10/05. Your continued use of the Website after seven (7) days of any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy. We suggest that you check this Privacy Policy periodically if you are concerned about how your information is used.
We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well, but we will alert you to changes by placing a notice within the application, by sending you an email, and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.


What if I have questions about this policy? If you have any questions or concerns regarding our privacy policies, please send us a detailed message to privacy@forevernailsspa.com, and we will try to resolve your concerns.

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