Privacy Policy for Forever Nails Spa App

At Forever Nails Spa, we value the trust you place in us when providing your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our services. By accessing our website, using our mobile application, or visiting our spa, you consent to the practices described in this policy. Information We Collect: 

 1.1. Personal Information: When you book an appointment, join our customer database, or use our services, we may collect the following personal information: Full name Contact information (phone number, email address, physical address) Date of birth (optional) Preferred communication methods Any other information you voluntarily provide to us 

 1.2. Service Preferences: We may also collect information about your service preferences, such as the type of nail treatments or services you typically request. 

1.3. Transaction Information: To process your bookings and payments, we may collect transaction details, including the services you booked, payment method, and any relevant billing information. 

1.4. Technical Data: When you use our website or app, we may automatically collect certain technical information, including your IP address, browser type, device information, and usage patterns. This data helps us optimize our services and improve your experience. How We Use the Information: We use the collected information for the following purposes: 

2.1. Service Provision: We use your personal information to schedule and manage appointments, ensuring our nail technicians can deliver the services you request and meet your preferences effectively. 

2.2. Customer Support: Your information allows us to provide personalized customer support and address any inquiries, feedback, or concerns you may have. 

2.3. Communication: We use your contact information to send you appointment reminders, service updates, and essential information related to your visits. 

2.4. Service Improvements: Aggregated and anonymized data may be used for analytical purposes to improve our services, customer experience, and overall operation. 

2.5. Marketing and Promotions: With your consent, we may use your contact information to send you promotional materials, special offers, and updates about our services. You can opt-out of these communications at any time. 

2.6. Compliance and Legal Obligations: We may need to use and retain your information to comply with legal obligations, respond to lawful requests from authorities, or exercise our legal rights in case of disputes or claims. Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our data security measures include encryption, access controls, regular security audits, and employee training on data protection. 

 Third-Party Services: We are integrate with third-party services to enhance our booking system and app development. If these services collect user data, we will disclose them and provide links to their respective privacy policies.  

At Nail Spa, we integrate with certain third-party services to enhance our booking system and app software development. We believe in transparency, and as such, we disclose these third-party services and provide links to their respective privacy policies for your awareness and peace of mind. Booking System with Waitwhile (www.waitwhile.com): 

 Waitwhile is our chosen booking system that helps us manage appointments and provide you with a seamless scheduling experience. When you book appointments through our app or website, certain personal information is shared with Waitwhile to facilitate the booking process. The data shared with Waitwhile may include your name, contact details, and appointment preferences. Waitwhile's Privacy Policy: To understand how Waitwhile handles your data and ensures its security, please review their privacy policy by visiting the following link: https://waitwhile.com/privacy/#:~:text=Our%20software%20may%20use%20your,whom%20waitlists%20relate%20with%20statistics 

 App Software Development with Gaspsy (www.gappsy.com): Gappsy is the app software developer that collaborates with Nail Spa to design and maintain our mobile application. As part of this collaboration, Gappsy may have access to certain technical data and app usage analytics, but they do not have access to your personal information unless explicitly stated and required for app functionality. Gappsy's Privacy Policy: To learn more about how Gappsy handles data and protects user privacy, we encourage you to review their privacy policy at the following link: https://dashboard.gappsy.com/application/privacypolicy?id=5f4689ad0bbf7 

Please note that Nail Spa is not responsible for the privacy practices or content of third-party services. 

We encourage you to review the respective privacy policies of Waitwhile and Gappsy to understand how they handle your data independently from Nail Spa. Rest assured that we carefully select and collaborate with trusted third-party service providers who prioritize data security and privacy as much as we do. Your trust and privacy are of paramount importance to us, and we continually work to ensure that your data is handled responsibly and in compliance with applicable laws and regulations. If you have any questions or concerns about the integration with these third-party services or the handling of your data, please do not hesitate to contact our customer support team. We are here to address any inquiries you may have. 

User Choices and Rights: You have the right to access, modify, or delete your personal information. You can also withdraw consent for specific data processing activities or opt-out of marketing communications. To exercise your rights or if you have any questions, please contact our customer support team.